State Farm® Insurance Agent Carter Nicholson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tammie Baker
August 7, 2025
5
out of
5
rating by Tammie Baker
"Thank you Hannah for assisting me today with my account."
We responded:
"Thank you, Tammie, for sharing your experience with Hannah. We're happy to hear that she provided you with valuable recommendations and options. We appreciate your business and look forward to continuing to serve you."
Beverly Bruno
August 5, 2025
5
out of
5
rating by Beverly Bruno
"I truly appreciate Hannah’s expert advice and guidance. She takes the time to explain my options clearly, and her positive attitude makes every interaction a pleasure."
We responded:
"Thank you, Beverly, for your feedback. It's great to hear that Hannah's expert advice and positive attitude have made your interactions enjoyable. We look forward to continuing to assist you with your insurance needs. "
Helen Chen
July 31, 2025
3
out of
5
rating by Helen Chen
"Hannah O. is THE BEST. She is very polite and so so wonderful. She helped me fix State Farm’s system issues that penalized me for their own issue. She needs a raise and promotion. However, I am so fed up with this State Farm and its thieving malfunctioning website and system that do not allow users to even set up autopay payments on our own and thus make us miss payments and cancel my account so conveniently for them to launder money and return fees as a long time customer. I am on my last straw with them after all the years as a loyal customer."
Sharon Wheat
July 31, 2025
5
out of
5
rating by Sharon Wheat
"I worked with Chloe and she was knowledgeable and easy to work with. I would highly recommend her and her company for anyone looking for a change"
We responded:
"Thank you for your thoughtful review, Sharon! It’s always our goal to provide clear, professional, and friendly service, and we’re so glad to know we delivered. We appreciate your trust in us! "
Mike Robbins
July 15, 2025
5
out of
5
rating by Mike Robbins
"Hannah was very polite and professional"
We responded:
"Thank you, Mike, for taking the time to leave such a positive review. We're glad to hear that Hannah provided you with polite and professional service. If you have any more feedback or need assistance, feel free to reach out."
shelby marsh
July 11, 2025
5
out of
5
rating by shelby marsh
"Hannah is always ❤️ the best!!"
Rita Lovelace
June 23, 2025
5
out of
5
rating by Rita Lovelace
"The lady l spoke with was very professional and answered all of my questions. Even though a couple of times l interrupted her she paused to let me finish my questions.l very very satisfied with my experience with her today keep up the good work l have been with State Farm over ten years and never had an issue."
We responded:
"Thank you, Rita! We're glad to hear that our team member was able to assist you professionally and patiently. We appreciate your loyalty over the years and look forward to continuing to serve you."
Ernesto & Awara Fernandez
June 13, 2025
5
out of
5
rating by Ernesto & Awara Fernandez
"Hannah was fantastic. She is courteous, knowledgeable, and has a sense of humor, which is a great asset when dealing with anything insurance related!"
We responded:
"Thank you, Ernesto & Awara, for sharing your positive experience with Hannah. We're glad to hear that her courteous and knowledgeable approach, along with her sense of humor, made your insurance dealings more enjoyable. Your feedback is greatly appreciated."
Joshua Koerner
June 2, 2025
5
out of
5
rating by Joshua Koerner
"Had a good experience with Hannah O helping me resolve an issue."
We responded:
"Thank you, Joshua, for sharing your experience with us. We're glad to hear that Hannah O was able to assist you effectively. Your feedback is greatly appreciated."
patricia cook
May 28, 2025
5
out of
5
rating by patricia cook
"Thanks for taking care of my insurance needs in a timely manner with good customer service. I appreciate the service I received today."
Mary
May 27, 2025
5
out of
5
rating by Mary
"Chloe was patient and explained everything in my move from another carrier. She looked for applicable discounts, explaining their benefits. She was extremely thorough and had my best interests in mind. I’m looking forward to a long relationship with State Farm!"
We responded:
"Thank you, Mary, for sharing your experience with Chloe. It's great to hear that she was able to assist you thoroughly and find the best options for your needs. We're glad to have you with us at State Farm and look forward to supporting you in the future!"
Keran Smith
May 22, 2025
5
out of
5
rating by Keran Smith
"Klein helped me update my policy to ensure my family and I were protected in all areas. We discussed things that I did not even consider and his suggestions were very helpful. Love this agency!"
We responded:
"Thank you, Keran, for sharing your experience with us. We're glad to hear that Klein was able to assist you in updating your policy and provide helpful suggestions. We appreciate your trust in our agency!"
Victoria Danna
May 17, 2025
5
out of
5
rating by Victoria Danna
"The agents were always kind and helpful. They always cleared up whatever the issue was."
We responded:
"Thank you, Victoria, for your kind words and the perfect rating. We're glad to hear that our team was able to assist you effectively! "
Nanette Buice
May 14, 2025
5
out of
5
rating by Nanette Buice
"I have worked with Will for the past couple of years. He has always been very helpful and helped me to get my accounts setup the way they needed to be."
We responded:
"We appreciate you, Nanette! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family! "
samantha fairbanks
May 13, 2025
5
out of
5
rating by samantha fairbanks
"I want to give a huge shoutout to Hannah at State Farm, I was in the works of looking for a new car when she called me to see if I’d be interested in a new quote because things had changed within the company. I found out through her that the company I currently had insurance with was not providing me with full coverage as they were supposed to he and I was paying 300 a month for liability only! I ended up up getting her to go ahead with a quote for myself, my son and boyfriend and she had it all ready for me when I signed papers at the car lot on my new vehicle, it was the quickest process ever. We ended up coming out with full coverage on three vehicles, renters insurance and a 50k life insurance policy on my son and myself for cheaper than we were paying for all three vehicles with two of those having liability! She was amazing through the whole process, very friendly, helpful and efficient in her information she provided!"
We responded:
"Thank you so much, Samantha, for sharing your experience with us. We’re truly glad to hear that Hannah was there for you and was able to assist you effectively with your insurance needs. If you have any more questions or if there’s anything else we can do to support you, please don’t hesitate to reach out. We’re here for you!"
Jojo Brooks
May 9, 2025
5
out of
5
rating by Jojo Brooks
"Chloe is awesome very helpful and polite I was very pleased thank you"
We responded:
"Thank you, Jojo, for sharing your experience with us. We're glad to hear that Chloe was helpful and polite during your visit. We appreciate your feedback and look forward to assisting you again in the future."
Steve Muth
May 9, 2025
5
out of
5
rating by Steve Muth
"Hannah was very helpful. We were very happy with the suggestion she made to save money."
We responded:
"Thank you, Steve, for sharing your positive experience with us. We're glad to hear that Hannah was able to assist you effectively and provide valuable suggestions. We appreciate your feedback and look forward to serving you again."
Jodie Pillarella
April 23, 2025
5
out of
5
rating by Jodie Pillarella
"I received personal professional service from Hannah and was more than pleased with my coverage and pricing. Very knowledgeable"
We responded:
"Thank you for choosing us, Jodle! We are dedicated to safeguarding what is most important to you, both now and in the future. We look forward to serving you for many years ahead!"
Joshua Jackson
April 10, 2025
5
out of
5
rating by Joshua Jackson
"Hannah answered all my questions about our homeowners policy and followed up promptly for questions that required more time to research."
We responded:
"Thank you, Joshua! Your feedback inspires us to keep delivering excellent service. We’re grateful to have you as part of our insurance family!"
Shayla Hall
April 7, 2025
5
out of
5
rating by Shayla Hall
"Hannah Hall was great!"
We responded:
"Thanks, Shayla, for your kind words! We're happy to hear that Hannah gave you excellent service. If you need more help, just let us know anytime."
Peter Mancini
April 4, 2025
5
out of
5
rating by Peter Mancini
"I switched to State Farm about 3 months ago and it's been a really great experience. I wasn't expecting to have a car accident this early, but they are handling it really well!"
We responded:
"Thank you, Peter, for sharing your experience with us! We're glad to hear that our team has been able to support you through your recent car accident. If you need any further assistance, feel free to reach out anytime."
Cathy Sanders
April 4, 2025
5
out of
5
rating by Cathy Sanders
"Hannah was very helpful!"
We responded:
"You’re the best, Cathy! We love helping amazing clients like you, and we truly appreciate you sharing your experience with us. "
Tisha Humphries
March 28, 2025
5
out of
5
rating by Tisha Humphries
"Chloe is just amazing she is so super nice and so helpful not to mention she saved me some money!! I’d recommend her for all insurance needs!! Thank you so much Chloe!!"
We responded:
"Thank you, Tisha, for your wonderful feedback! We're thrilled to hear that Chloe was able to assist you and save you money. Your recommendation means a lot to us, and we're here for all your insurance needs."
Ford Torrey
March 28, 2025
5
out of
5
rating by Ford Torrey
"I had a very productive conversation with Klein Woods yesterday regarding my insurance policies. He demonstrated a strong understanding of the subject matter and provided clear explanations for each policy. I particularly appreciated his willingness to discuss various hypothetical scenarios, which significantly enhanced my understanding of potential coverage outcomes. I definitely now feel much more confident in my understanding of my insurance. Much appreciated."
We responded:
"Thank you, Ford, for sharing your positive experience with Klein. We're thrilled to hear that he was able to provide clarity and enhance your understanding of your insurance policies. Your confidence in our service means a lot to us!"
Pahk Thepchatri
March 27, 2025
5
out of
5
rating by Pahk Thepchatri
"Great talking with Klein from this Statefarm, reintroduced my policies without being pushy or attempting to press me with things I didn’t need, but highlighted opportunities for growth."
We responded:
"Thank you, Pahk, for sharing your positive experience with Klein! We're thrilled to hear that he was able to assist you without any pressure and highlight opportunities for growth. We appreciate your feedback and look forward to continuing to serve your insurance needs. "