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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carolina Cope

Carolina Cope

February 4, 2026

5  out of  5
rating by Carolina Cope
"Will Hernandez was such a great help! I will continue staying with State farm because of him. We have been customers with State farm since 1992. But Mr. Hernandez made the inquiry questions smooth and very knowledgeable."
We responded:
"Thank you, Carolina, for sharing your experience with Will. It's great to hear that his assistance made your inquiry process smooth and informative. We appreciate your loyalty since 1992 and look forward to continuing to serve you. "
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june holloway

February 3, 2026

5  out of  5
rating by june holloway
"Very nice, informative, professional, Will is awesome!!!"
We responded:
"Thank you, June, for your kind words! We're glad to hear that Will was able to provide you with a nice and informative experience. Your feedback means a lot to us."
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Kimberly Payne

February 2, 2026

5  out of  5
rating by Kimberly Payne
"Chloe was AMAZING AND QUICK! She was very professional and made the process extremely easy. I highly recommend her."
We responded:
"Thank you, Kimberly, for your kind words about Chloe! We're glad to hear she made the process easy and efficient for you. Your recommendation means a lot to us. "
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Maria Nolan

February 2, 2026

5  out of  5
rating by Maria Nolan
"Very helpful and saved me money and time searching"
We responded:
"Thank you, Maria, for your feedback! We're glad to hear that we could help you save both time and money. If you need anything else, feel free to reach out. "
Profile photo of Matthew Albertson

Matthew Albertson

January 23, 2026

5  out of  5
rating by Matthew Albertson
"Just switched over from progressive was overpaying so much for my policy. Will contacted me and State Farm gave me a quote I couldn’t refuse. Really helpful and really nice young man. Recommend Will ! Saved me so much money and still getting the best coverage. Amazing customer service"
We responded:
"Thank you, Matthew, for sharing your experience! It's great to hear that Will was able to assist you in finding a more affordable policy with excellent coverage. We appreciate your recommendation and are here to help whenever you need us! "
Profile photo of Sharon Lathon

Sharon Lathon

January 22, 2026

5  out of  5
rating by Sharon Lathon
"I really appreciate Hannah giving me a call to me know how I can save money. I've always get excellent service from State Farm."
We responded:
"Thank you, Sharon, for your feedback! It's great to hear that Hannah was able to assist you in finding ways to save. We're committed to providing excellent service, and your support means a lot to us! "
Profile photo of Craig Schein

Craig Schein

January 19, 2026

5  out of  5
rating by Craig Schein
"Hannah was very friendly and helpful in answering all of my questions while reviewing my all of my insurance coverages! I have always received 5-star treatment from the Carter Nicolson agency no matter what the issue was I was inquiring about! They are the best!!!"
We responded:
"Thank you, Craig, for your kind words about Hannah and the team! We're glad to hear that you've consistently received top-notch service from us. Your support means a lot to everyone here. "
Profile photo of Adrian Robinson

Adrian Robinson

January 13, 2026

5  out of  5
rating by Adrian Robinson
"Hannah was awesome in helping me get everything situated and explaining my policy"
We responded:
"Thank you, Adrian, for sharing your experience! It's great to hear that Hannah was able to assist you effectively and clarify your policy details. We appreciate your feedback and look forward to serving you in the future."
Profile photo of Luke Scarbrough

Luke Scarbrough

January 13, 2026

5  out of  5
rating by Luke Scarbrough
"By far the best insurance company I have ever had"
We responded:
"Thank you, Luke, for your generous words. We're glad to hear that you consider us the best insurance company you've ever had. Your support means a lot to us."
Profile photo of clay xen

clay xen

January 12, 2026

5  out of  5
rating by clay xen
"Hannah at State Farm is incredible, fast and on point. Thank you"
We responded:
"Thank you, Clay, for your feedback! We're glad to hear that Hannah provided you with fast and accurate service. Your support means a lot to us. "
Profile photo of Jacquie Toth

Jacquie Toth

January 9, 2026

5  out of  5
rating by Jacquie Toth
"I had a great experience with agent Wil Hernandez. He was personable, knowlegeable, and very efficient. Excellent customer service mind-set, thanks very much Wil for making it easy to switch."
We responded:
"Thank you, Jacquie, for sharing your experience with Wil Hernandez. We're glad to hear that his personable and knowledgeable approach made your switch easy. Your feedback is greatly appreciated. "
Profile photo of C S (Cassie)

C S (Cassie)

January 9, 2026

5  out of  5
rating by C S (Cassie)
"Hannah O did a good job. My situation was sensitive due to the transitioning of my mom. Thank you Hannah."
We responded:
"We’re so happy to hear that you had a great experience! Your support means the world to us, and we’re always here whenever you need us! "
Profile photo of C S

C S

January 9, 2026

5  out of  5
rating by C S
"Hannah O did a good job."
We responded:
"Thank you, C S, for your feedback. We're glad to hear that Hannah O was able to assist you effectively. Your support means a lot to us. "
Profile photo of Amy Lynn Parker

Amy Lynn Parker

January 6, 2026

5  out of  5
rating by Amy Lynn Parker
"Hannah is the best !!!"
We responded:
"Thank you, Amy Lynn Parker, for your feedback! We're glad to hear that Hannah made such a positive impact. Your support means a lot to us."
Profile photo of LeAndrea Wallace

LeAndrea Wallace

January 5, 2026

2  out of  5
rating by LeAndrea Wallace
"I was very disappointed in my service with this agent and his secretary/colleague: Hannah. They couldn't get my automatic payments enrolled and kept charging me late fees even after I'd given the appropriate paperwork. Hannah was also very passive aggressive and micro-aggressive, showed a lack of respect with her language calling me "girl" via email."
We responded:
"Thank you for your feedback. We would love to learn more about your experience and see how we can help. Hannah is the kindest human on earth and we promise she only wants to help and meant zero harm. Please feel free to call or email us when you have a chance. "
Profile photo of Robert Dyer

Robert Dyer

January 5, 2026

5  out of  5
rating by Robert Dyer
"Hannah was pleasant and efficient not wasting any time and within 3 minutes handled my request Thank You"
We responded:
"Thank you, Robert, for sharing your experience with us. We're glad to hear that Hannah was able to assist you quickly and efficiently. Your feedback is greatly appreciated."
Profile photo of Jaime Quinones

Jaime Quinones

December 31, 2025

5  out of  5
rating by Jaime Quinones
"Hannah is the ABSOLUTE BEST!! (Full disclosure) I have been sometimes not happy with the rate increases, & Hannah has ALWAYS been super patient & understanding & just an absolute treat to deal with! Highly recommend!"
We responded:
"Thank you, Jaime, for your enthusiastic feedback! It's great to hear that Hannah has been patient and understanding, even when dealing with rate increases. We appreciate your recommendation and your trust in our team. "
Profile photo of Mary Marks

Mary Marks

December 23, 2025

5  out of  5
rating by Mary Marks
"I had a very good experience with Hannah Hall on obtaining rental insurance. She was very thorough explaining the terms and was so friendly! A pleasure doing business with her!"
We responded:
"Thank you, Mary, for sharing your experience with Hannah Hall. We're glad to hear she was thorough and friendly while helping you with rental insurance. We appreciate your feedback!"
Profile photo of Shirley Asher

Shirley Asher

December 22, 2025

5  out of  5
rating by Shirley Asher
"Thank you Chloe Strong for being so nice and prompt with my questions and services I needed"
We responded:
"Thank you, Shirley, for your kind words about Chloe. We're glad she could assist you promptly with your questions and services. Your feedback is greatly appreciated. "
Profile photo of Jan Morgan

Jan Morgan

December 22, 2025

5  out of  5
rating by Jan Morgan
"Very very helpful"
We responded:
"Thank you, Jan, for your feedback! We're glad to hear you found our service very helpful. If you need anything else, feel free to reach out. "
Profile photo of Contease' McCoy

Contease' McCoy

December 19, 2025

5  out of  5
rating by Contease' McCoy
"Hannah is always helpful, patient and professional. I absolutely love her customer service."
We responded:
"Thank you, Contease', for your kind words about Hannah. We're glad to hear that her helpfulness and professionalism have made a positive impact on your experience. Your feedback is greatly appreciated. "
Profile photo of Angela Madden

Angela Madden

December 19, 2025

5  out of  5
rating by Angela Madden
"Hannah was amazingly sufficient in explaining the changes on my policy, regarding the uninsured motorist coverage, with the newly implemented "UE". Super pleased with this!"
We responded:
"Thank you, Angela, for your feedback! It's great to hear that Hannah was able to clearly explain the changes to your policy, especially with the new "UE" aspect. We appreciate your support."
Profile photo of Shaliese Thomas

Shaliese Thomas

December 18, 2025

5  out of  5
rating by Shaliese Thomas
"Customer Service Excellence"
We responded:
"Thank you, Shaliese, for recognizing our customer service efforts. We're glad to have met your expectations. Your feedback means a lot to us."
Profile photo of Rachel Allen

Rachel Allen

December 18, 2025

5  out of  5
rating by Rachel Allen
"Hannah Hall was awesome and very helpful!"
We responded:
"Thank you, Rachel, for your feedback! It's great to hear that Hannah was able to assist you effectively. We appreciate your support."
Profile photo of Kelsey Gray

Kelsey Gray

December 18, 2025

5  out of  5
rating by Kelsey Gray
"Excellent to deal with easy all around with great prices"
We responded:
"Thank you, Kelsey, for your feedback! It's great to hear that you found our service easy to deal with and appreciated our pricing. We're here to help with any of your insurance needs. "