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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ellen Reilly

Ellen Reilly

September 25, 2025

5  out of  5
rating by Ellen Reilly
"Will and Hannah were so helpful when I had to move my renters insurance to my new place. I have been with this office for 8 years and counting and I have been with State Farm for over 10 years. Highly recommend!"
We responded:
"Thank you, Ellen, for your kind words and for being a loyal customer for so many years. We're glad to hear that Will and Hannah were able to assist you with your move. Your recommendation means a lot to us!"
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Terry Brinyark

September 24, 2025

5  out of  5
rating by Terry Brinyark
"After spending alot of time looking for the right insurance company for me and my husband. Nic, called me and I told him exactly what I was looking for and with a little time he was able to get me the insurance I was looking for. He walked with me in ever step of the way to make me happy and comfortable with my decision to change to State Farm. Nic, thank you for your patience and making me feel like family. I felt you treated me as if I was your mother looking for insurance. You are a big asset to State Farm. Hope I have you as an agent fir the rest of my insurance needs."
We responded:
"Thank you, Terry, for your kind words. We're thrilled to hear Nic provided exceptional service and made you feel comfortable with your decision. Your satisfaction is our priority, and we look forward to serving your insurance needs for years to come."
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jermaine slaughter

September 23, 2025

5  out of  5
rating by jermaine slaughter
"The State farm employee was very helpful with my issue concerning my auto insurance."
We responded:
"Thank you, Jermaine, for your feedback. We're glad to hear that our team was able to assist you with your auto insurance needs. If you have any more questions or need further assistance, feel free to reach out."
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Scott Helms

September 19, 2025

5  out of  5
rating by Scott Helms
"Prompt and courteous response, very much appreciated"
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Dwayne Tony Thompson

September 15, 2025

5  out of  5
rating by Dwayne Tony Thompson
"Years ago State Farm aired a catchy gingle "Like a good neighbor, State Farm is there." If there was a global search for the all-around best insurance agent, Will Hernandez would be one of the two finalist if he didn't win flat-out. Everything we see in a good ad: warmth, product knowledge, 5-star listening skills, etc. The kind of customer service you'd get if the agent turned out to be your college roommate. That pretty much sums up my experience with Will Hernandez. They say good fences make good neighbors. If Mr. Hernandez is your neighbor, you'll want to build a covered bridge between your homes. He's best in class. Period."
We responded:
"Thank you, Dwayne, for your glowing review of Will. We're thrilled to hear about your exceptional experience and appreciate your kind words. Will's dedication to outstanding service truly embodies our commitment to being "like a good neighbor.""
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Kelli Halstead

September 15, 2025

5  out of  5
rating by Kelli Halstead
"Hannah went above and beyond handling my issue this morning. I will stay a loyal customer thanks to her."
We responded:
"Thank you, Kelli, for your kind words about Hannah's service. We're glad to have you as a loyal customer and appreciate your feedback. If you need anything else, feel free to reach out."
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Orlando Bridges

September 12, 2025

5  out of  5
rating by Orlando Bridges
"I received Great Customer service from Hannah!!😊"
We responded:
"Thank you, Orlando, for your kind words about Hannah's customer service! We're glad to hear you had a positive experience with us. If there's anything else we can assist you with, feel free to reach out."
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Heidi McKay

September 10, 2025

5  out of  5
rating by Heidi McKay
"I called and spoke with Hannah. I was just asking some questions, and she was able to answer them all. She was very friendly and eager to address all my questions."
We responded:
"Thank you, Heidi, for taking the time to share your experience. We're glad to hear that Hannah was able to assist you with your questions and provide friendly service. If you have any more questions in the future, feel free to reach out. "
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M. H.

September 10, 2025

5  out of  5
rating by M. H.
"Every experience I've had w/ Carter Nicholson's State Farm office has been great. Always so nice, knowledgeable, and caring. My call today w/ Hannah was no different. Appreciated how she went over all of my coverage in detail. Very reassuring! Highly recommend."
We responded:
"Thank you, M. H., for your kind words and recommendation. We're glad to hear that Hannah and the team have consistently provided you with detailed and caring service. Your feedback means a lot to us."
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Derek Orton

September 3, 2025

5  out of  5
rating by Derek Orton
""I worked with Chloe regarding a transfer from one state to another. She was knowledgeable and proficient in moving the conversation towards a successful conclusion. I would highly recommend her and her agency."
We responded:
"Thank you, Derek, for your kind words about your experience with Chloe. We're glad to hear that she was able to assist you effectively with your state transfer. Your recommendation means a lot to us."
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Barry Laabs

September 2, 2025

5  out of  5
rating by Barry Laabs
"Hannah was very helpful with helping us switch our insurance and updating our vehicle."
We responded:
"Thank you, Barry, for your feedback! We're glad to hear that Hannah was able to assist you with your insurance needs. If you have any more questions or need further assistance, feel free to reach out."
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Jason Berry

September 2, 2025

5  out of  5
rating by Jason Berry
"She was kind, courteous, professional, and assisted me with all of my concerns with expediency. AAA+ customer service!"
We responded:
"Thank you, Jason, for your kind words and for taking the time to share your experience. We're glad to hear that you received the assistance you needed promptly and professionally. If you have any more questions or need further assistance, feel free to reach out."
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Ghost AE86

August 29, 2025

5  out of  5
rating by Ghost AE86
"I am very happy with the service I get from this state farm location everyone there are very welcoming and very helpful"
We responded:
"Thank you, Ghost AE86, for your kind words and for choosing our State Farm location. We're glad to hear that our team has been welcoming and helpful to you. We look forward to continuing to serve your insurance needs. Take care!"
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Dawn Roten

August 28, 2025

5  out of  5
rating by Dawn Roten
"Chole and Hannah have been extremely helpful. Great insurance prices and very pleased with all they have done."
We responded:
"Thank you, Dawn! Finding the right insurance coverage is so important, and we’re thrilled we could help you navigate the process with confidence. "
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JC McGahee

August 28, 2025

5  out of  5
rating by JC McGahee
"Ms. Patel was of the most curtious nice spoken young lady to start with now she explained my insurance policy with the utmost reasons and understanding of it very greatly and I sure hope Carter reads this and shared it with his other agents to show how great she was. Plus I've been with State Farm over 10 years. Great insurance company Thank you"
Profile photo of D M (Bigdtravels)

D M (Bigdtravels)

August 22, 2025

5  out of  5
rating by D M (Bigdtravels)
"Simply the best customer service you will find with any State Farm agent. Hannah and the entire team are tremendous and always very helpful. As a 40+ year customer of State Farm I can confidently say this is the best agent I have had since I left Florida in 1994."
We responded:
"Thank you, D M, for your kind words and for being a loyal State Farm customer for over 40 years. We're delighted to hear that Hannah and the team have been helpful to you. Your feedback means a lot to us. Take care!"
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Connie Hannah

August 21, 2025

5  out of  5
rating by Connie Hannah
"Hannah is a very good agent. She is very knowledgeable and very customer friendly. She responds to correspondence in a timely manner and I recommend her service to everyone."
We responded:
"Thank you, Connie, for your kind words about Hannah. It's great to hear that her knowledge and customer service have made a positive impact. We appreciate your recommendation and support. Take care!"
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Tammie Baker

August 7, 2025

5  out of  5
rating by Tammie Baker
"Thank you Hannah for assisting me today with my account."
We responded:
"Thank you, Tammie, for sharing your experience with Hannah. We're happy to hear that she provided you with valuable recommendations and options. We appreciate your business and look forward to continuing to serve you."
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Beverly Bruno

August 5, 2025

5  out of  5
rating by Beverly Bruno
"I truly appreciate Hannah’s expert advice and guidance. She takes the time to explain my options clearly, and her positive attitude makes every interaction a pleasure."
We responded:
"Thank you, Beverly, for your feedback. It's great to hear that Hannah's expert advice and positive attitude have made your interactions enjoyable. We look forward to continuing to assist you with your insurance needs. "
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Helen Chen

July 31, 2025

3  out of  5
rating by Helen Chen
"Hannah O. is THE BEST. She is very polite and so so wonderful. She helped me fix State Farm’s system issues that penalized me for their own issue. She needs a raise and promotion. However, I am so fed up with this State Farm and its thieving malfunctioning website and system that do not allow users to even set up autopay payments on our own and thus make us miss payments and cancel my account so conveniently for them to launder money and return fees as a long time customer. I am on my last straw with them after all the years as a loyal customer."
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Sharon Wheat

July 31, 2025

5  out of  5
rating by Sharon Wheat
"I worked with Chloe and she was knowledgeable and easy to work with. I would highly recommend her and her company for anyone looking for a change"
We responded:
"Thank you for your thoughtful review, Sharon! It’s always our goal to provide clear, professional, and friendly service, and we’re so glad to know we delivered. We appreciate your trust in us! "
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Mike Robbins

July 15, 2025

5  out of  5
rating by Mike Robbins
"Hannah was very polite and professional"
We responded:
"Thank you, Mike, for taking the time to leave such a positive review. We're glad to hear that Hannah provided you with polite and professional service. If you have any more feedback or need assistance, feel free to reach out."
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shelby marsh

July 11, 2025

5  out of  5
rating by shelby marsh
"Hannah is always ❤️ the best!!"
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Rita Lovelace

June 23, 2025

5  out of  5
rating by Rita Lovelace
"The lady l spoke with was very professional and answered all of my questions. Even though a couple of times l interrupted her she paused to let me finish my questions.l very very satisfied with my experience with her today keep up the good work l have been with State Farm over ten years and never had an issue."
We responded:
"Thank you, Rita! We're glad to hear that our team member was able to assist you professionally and patiently. We appreciate your loyalty over the years and look forward to continuing to serve you."
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Ernesto & Awara Fernandez

June 13, 2025

5  out of  5
rating by Ernesto & Awara Fernandez
"Hannah was fantastic. She is courteous, knowledgeable, and has a sense of humor, which is a great asset when dealing with anything insurance related!"
We responded:
"Thank you, Ernesto & Awara, for sharing your positive experience with Hannah. We're glad to hear that her courteous and knowledgeable approach, along with her sense of humor, made your insurance dealings more enjoyable. Your feedback is greatly appreciated."