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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pahk Thepchatri

Pahk Thepchatri

March 27, 2025

5  out of  5
rating by Pahk Thepchatri
"Great talking with Klein from this Statefarm, reintroduced my policies without being pushy or attempting to press me with things I didn’t need, but highlighted opportunities for growth."
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Rancid The Legend

March 25, 2025

5  out of  5
rating by Rancid The Legend
"The representative I dealt with was Chloe. She was extremely helpful and did everything she could to get me the lowest rate possible. Even though I did find a rate elsewhere that worked better for me in my current situation, I can not downplay how amazing and helpful Chloe was, and such a sweet and kind person. Best representative of any company I have ever spoken with. And I look forward to hearing from her in 6 months about getting a new quote when my current plan expires. No one at any insurance company has ever been so quick with replied and results or so kind and helpful and understanding of individual situations a customer may be dealing with. Chloe just earned this company a 5 star rating singlehandedly."
We responded:
"Thank you so much, Rancid The Legend! We really appreciate your kind words and love hearing about your experience with Chloe. It’s fantastic to know how helpful and understanding she was in assisting you. We can’t wait to reconnect in six months to explore the best options for you!"
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Trey Grimm

March 21, 2025

5  out of  5
rating by Trey Grimm
"Wil is the man and always gets me taken care of. Chloe and Klein are also great. I can always count on this office to cover me the way i need to be."
We responded:
"Thank you so much, Trey, for your amazing review! We’re absolutely thrilled to hear that Wil, Chloe, and Klein have been there for you and that you can count on us. We truly appreciate your trust and can’t wait to keep serving you!"
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Bertha Subroto

March 20, 2025

5  out of  5
rating by Bertha Subroto
"Been with State Farm for years, thanks to Hannah Overton to help, patiently explained things and done fast! Good job, Hannah 👌"
We responded:
"Bertha, thank you for your kind words! We strive to treat every customer like family, and we’re so happy to know you had a positive experience with us!"
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J.A. Prairie

March 19, 2025

5  out of  5
rating by J.A. Prairie
"Couldn't have asked for a better agent! Hannah Hall answered all of my endless questions, researched different options for my policy, and found exactly what I needed. I look forward to working with her more in the future. I highly recommend giving Hannah a call to give you a quote!"
We responded:
"Thank you, J.A., for your kind review! We're delighted that Hannah Hall could assist you in finding the right policy and answer all your questions. We appreciate your recommendation and are here for any future assistance you may need."
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Timothy Stone

March 19, 2025

5  out of  5
rating by Timothy Stone
"I took out a policy this week with State Farm. The young lady that took care of me was Hannah Hall. It was the most pleasant experience I've ever had with a insurance company. She was very knowledgeable and helped me through all the concerns I Had. She had a lot of patience with me and that's a big deal these days. I will go through my other policies and I will get back with you. Thank you Miss Hannah"
We responded:
"Thank you, Timothy, for your trust and support! We look forward to being your go-to insurance agency for years to come. "
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Dana Stone

March 19, 2025

5  out of  5
rating by Dana Stone
"Hannah Hall has excellent customer service skills. She heard my concerns and met my needs in coverage. Will be loyal customers of State Farm!"
We responded:
"We appreciate you, Dana! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you! "
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Wendell Stone

March 19, 2025

5  out of  5
rating by Wendell Stone
"Hannah Hall was my State Farm representative. After discussing my needs, she instantly assisted to help me make the right insurance decisions. She’s professional, efficient and easy to talk to. I fully recommend Hannah and State Farm to help you get the insurance coverage you need. Thanks for reading."
We responded:
"We appreciate your support, Wendell! Ensuring our clients receive top-quality service is always our priority, and we’re so pleased to hear we could assist you. If you ever have any questions, we’re just a phone call away! "
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Austin Medders

March 19, 2025

5  out of  5
rating by Austin Medders
"Carter Nicholson State Farm has been Amazing to work with over the last eight years, they have been our State Farm agent and have taken care of me and my family. It has been a pleasure to be able to work with these guys would highly recommend them to any friends or family."
We responded:
"Thank you, Austin, for your kind words and for sharing your experience! We're thrilled that you and your family have been satisfied with our services over the past eight years. We appreciate your recommendation and are here if you need anything else!"
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Laney King

March 19, 2025

5  out of  5
rating by Laney King
"I cannot say enough good things about Hannah! She was very knowledgeable, accommodating, and her commitment to customer satisfaction is unparalleled. Thank you, Hannah."
We responded:
"You’re the best, Laney! We love helping amazing clients like you, and we truly appreciate you sharing your experience with us. "
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bill collier

March 18, 2025

5  out of  5
rating by bill collier
"I’ve been with State Farm for some 50 yrs. I’ve never had a problem with any of the agents over the years, however Will and the gang have been top notch and are very good about reaching out/ staying in touch. 5 star definitely."
We responded:
"Bill, thank you for your kind words and for being a loyal State Farm customer for 50 years. We're thrilled to hear that Will and the team have exceeded your expectations. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Justin Justin

March 14, 2025

5  out of  5
rating by Justin Justin
"Lots of help, made options clear and concise, would recommend 👍"
We responded:
"Thank you, Justin, for your fantastic review! We're thrilled to hear that our team was helpful and clear in presenting your options. Your recommendation means a lot to us. If you need further assistance, feel free to reach out anytime."
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Jennifer Sanz

March 14, 2025

5  out of  5
rating by Jennifer Sanz
"State Farm has been my family’s trusted choice for insurance for generations, and Carter’s team exemplifies why. Their expertise and dedication set them apart as leaders in the insurance industry. A special thank you to Klein for his exceptional service—his personalized approach ensures I always feel like his top priority. He provides thorough, tailored reviews of insurance plans to match my evolving needs and demonstrates outstanding knowledge of his products. His commitment to excellence and unparalleled customer service truly stand out. Carter’s team offers customized insurance solutions at competitive rates, providing peace of mind and security. Thank you, Carter Team, for ensuring I can rest easy, knowing I’m well covered."
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Abigail Pierce

March 5, 2025

5  out of  5
rating by Abigail Pierce
"Setting up my insurance here with Klein was really convenient and I'm glad I chose this office for my insurance!"
We responded:
"Thanks, Abigail, for your feedback! We're happy Klein made your insurance setup easy. If you need more help, just reach out. Have a great day!"
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Sarah Jeter

March 3, 2025

5  out of  5
rating by Sarah Jeter
"Nic was very helpful walking me through the process for taking my test.Thank you so much"
We responded:
"Thank you, Sarah, for your kind words and great rating. We're happy that Nic could help you well. Your feedback means a lot to us and encourages us to keep providing good service. If you need more help, just let us know anytime."
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Shonta Powell

February 27, 2025

5  out of  5
rating by Shonta Powell
"The agent was very nice and helpful 🙂"
We responded:
"Thank you, Shonta, for your great feedback! We're happy to hear that our agent was nice and helpful. Your satisfaction is very important to us, and we really appreciate your kind words."
Profile photo of Jessica Kasongo

Jessica Kasongo

February 27, 2025

5  out of  5
rating by Jessica Kasongo
"Chloe is AMAZING !! I’ve been working with her for the past few months, and let me tell you something .. one thing Chloe is going to do is DELIVER. I love working with her - she makes my experience with State Farm smoother and enjoyable. Thanks Chloe"
We responded:
"Jessica, thank you so much for your kind review! We're truly delighted to hear about your positive experience with Chloe. Your feedback means a lot to us and inspires our team to keep providing the best service possible. If there's anything else you need or if you have any further thoughts to share, please don’t hesitate to reach out. We're here for you!"
Profile photo of Ashley Martinez

Ashley Martinez

February 13, 2025

5  out of  5
rating by Ashley Martinez
"First off amazing Agent! Chloe was my representative and she helped me a lot with the insurance I was looking for! She made my sign up go smooth and was easy to talk to with my transitioning from another company!"
We responded:
"Ashley, thank you so much for your kind words! We’re truly delighted to hear that Chloe was able to assist you with your insurance needs and help make your transition smoother. Your satisfaction means the world to us, and we’re grateful for the trust you’ve placed in us."
Profile photo of Jaleen Thomas

Jaleen Thomas

February 10, 2025

5  out of  5
rating by Jaleen Thomas
"Klein was extremely helpful and knowledgeable. He made sure to explain everything to me and answered any questions I had. Insurance has always been an headache for me but it was easy thanks to him."
We responded:
"Jaleen, thank you for your valuable feedback. We are pleased to hear that Klein provided you with a seamless and informative insurance experience. Your satisfaction is our highest priority, and we sincerely appreciate your kind words and perfect rating. "
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colin mccarthy

February 5, 2025

5  out of  5
rating by colin mccarthy
"Great Customer Service & Wil Hernandez always ensures that’s the case! I feel confident in my State Farm coverage as they do a great job breaking down my policy details."
We responded:
"We strive to make insurance simple and stress-free, and we’re thrilled to hear we did just that for you, Colin! Let us know if we can help with anything else."
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Danielle Evans

February 1, 2025

5  out of  5
rating by Danielle Evans
"Best Statefarm agency ever, Chloe and Sarah are amazing, and their work ethic is outstanding."
We responded:
"Danielle, thank you so much for the incredible review! We really appreciate your kind words about Chloe and Sarah! "
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adam chiu

January 29, 2025

5  out of  5
rating by adam chiu
"Carter's been great. I've been with him for almost 10 years. He's always just a phone call away."
We responded:
"Adam, thank you so much for your trust and support over the years. We appreciate you! "
Profile photo of Frederick Jones

Frederick Jones

January 29, 2025

5  out of  5
rating by Frederick Jones
"Recently completed a review of our coverage. Chloe Turpin was very thorough and professional. Thanks!"
We responded:
"Frederick, we really appreciate the five-star review! Thank you for sharing your awesome experience with Chloe! "
Profile photo of Mel Pyne

Mel Pyne

January 28, 2025

5  out of  5
rating by Mel Pyne
"Nic was very helpful in resolving a duplicate policy issue."
We responded:
"Mel, thank you so much for the awesome feedback! We're thrilled to hear about your experience working with Nic! "
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Tim DeLoache

January 17, 2025

5  out of  5
rating by Tim DeLoache
"Will Hernandez provided superior customer service and was super knowledgeable during my State Farm policy review. I walked away with a much better understanding of my coverage. Thanks Will"