State Farm® Insurance Agent Carter Nicholson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carolina Cope
February 4, 2026
"Will Hernandez was such a great help! I will continue staying with State farm because of him. We have been customers with State farm since 1992. But Mr. Hernandez made the inquiry questions smooth and very knowledgeable."
"Thank you, Carolina, for sharing your experience with Will. It's great to hear that his assistance made your inquiry process smooth and informative. We appreciate your loyalty since 1992 and look forward to continuing to serve you. "
june holloway
February 3, 2026
"Very nice, informative, professional, Will is awesome!!!"
"Thank you, June, for your kind words! We're glad to hear that Will was able to provide you with a nice and informative experience. Your feedback means a lot to us."
Kimberly Payne
February 2, 2026
"Chloe was AMAZING AND QUICK! She was very professional and made the process extremely easy. I highly recommend her."
"Thank you, Kimberly, for your kind words about Chloe! We're glad to hear she made the process easy and efficient for you. Your recommendation means a lot to us. "
Maria Nolan
February 2, 2026
"Very helpful and saved me money and time searching"
"Thank you, Maria, for your feedback! We're glad to hear that we could help you save both time and money. If you need anything else, feel free to reach out. "
Matthew Albertson
January 23, 2026
"Just switched over from progressive was overpaying so much for my policy. Will contacted me and State Farm gave me a quote I couldn’t refuse. Really helpful and really nice young man. Recommend Will ! Saved me so much money and still getting the best coverage. Amazing customer service"
"Thank you, Matthew, for sharing your experience! It's great to hear that Will was able to assist you in finding a more affordable policy with excellent coverage. We appreciate your recommendation and are here to help whenever you need us! "
Sharon Lathon
January 22, 2026
"I really appreciate Hannah giving me a call to me know how I can save money. I've always get excellent service from State Farm."
"Thank you, Sharon, for your feedback! It's great to hear that Hannah was able to assist you in finding ways to save. We're committed to providing excellent service, and your support means a lot to us! "
Craig Schein
January 19, 2026
"Hannah was very friendly and helpful in answering all of my questions while reviewing my all of my insurance coverages! I have always received 5-star treatment from the Carter Nicolson agency no matter what the issue was I was inquiring about! They are the best!!!"
"Thank you, Craig, for your kind words about Hannah and the team! We're glad to hear that you've consistently received top-notch service from us. Your support means a lot to everyone here. "
Adrian Robinson
January 13, 2026
"Hannah was awesome in helping me get everything situated and explaining my policy"
"Thank you, Adrian, for sharing your experience! It's great to hear that Hannah was able to assist you effectively and clarify your policy details. We appreciate your feedback and look forward to serving you in the future."
Luke Scarbrough
January 13, 2026
"By far the best insurance company I have ever had"
"Thank you, Luke, for your generous words. We're glad to hear that you consider us the best insurance company you've ever had. Your support means a lot to us."
clay xen
January 12, 2026
"Hannah at State Farm is incredible, fast and on point. Thank you"
"Thank you, Clay, for your feedback! We're glad to hear that Hannah provided you with fast and accurate service. Your support means a lot to us. "
Jacquie Toth
January 9, 2026
"I had a great experience with agent Wil Hernandez. He was personable, knowlegeable, and very efficient. Excellent customer service mind-set, thanks very much Wil for making it easy to switch."
"Thank you, Jacquie, for sharing your experience with Wil Hernandez. We're glad to hear that his personable and knowledgeable approach made your switch easy. Your feedback is greatly appreciated. "
C S (Cassie)
January 9, 2026
"Hannah O did a good job. My situation was sensitive due to the transitioning of my mom. Thank you Hannah."
"We’re so happy to hear that you had a great experience! Your support means the world to us, and we’re always here whenever you need us! "
C S
January 9, 2026
"Hannah O did a good job."
"Thank you, C S, for your feedback. We're glad to hear that Hannah O was able to assist you effectively. Your support means a lot to us. "
Amy Lynn Parker
January 6, 2026
"Hannah is the best !!!"
"Thank you, Amy Lynn Parker, for your feedback! We're glad to hear that Hannah made such a positive impact. Your support means a lot to us."
LeAndrea Wallace
January 5, 2026
"I was very disappointed in my service with this agent and his secretary/colleague: Hannah. They couldn't get my automatic payments enrolled and kept charging me late fees even after I'd given the appropriate paperwork. Hannah was also very passive aggressive and micro-aggressive, showed a lack of respect with her language calling me "girl" via email."
"Thank you for your feedback. We would love to learn more about your experience and see how we can help. Hannah is the kindest human on earth and we promise she only wants to help and meant zero harm. Please feel free to call or email us when you have a chance. "
Robert Dyer
January 5, 2026
"Hannah was pleasant and efficient not wasting any time and within 3 minutes handled my request Thank You"
"Thank you, Robert, for sharing your experience with us. We're glad to hear that Hannah was able to assist you quickly and efficiently. Your feedback is greatly appreciated."
Jaime Quinones
December 31, 2025
"Hannah is the ABSOLUTE BEST!! (Full disclosure) I have been sometimes not happy with the rate increases, & Hannah has ALWAYS been super patient & understanding & just an absolute treat to deal with! Highly recommend!"
"Thank you, Jaime, for your enthusiastic feedback! It's great to hear that Hannah has been patient and understanding, even when dealing with rate increases. We appreciate your recommendation and your trust in our team. "
Mary Marks
December 23, 2025
"I had a very good experience with Hannah Hall on obtaining rental insurance. She was very thorough explaining the terms and was so friendly! A pleasure doing business with her!"
"Thank you, Mary, for sharing your experience with Hannah Hall. We're glad to hear she was thorough and friendly while helping you with rental insurance. We appreciate your feedback!"
Shirley Asher
December 22, 2025
"Thank you Chloe Strong for being so nice and prompt with my questions and services I needed"
"Thank you, Shirley, for your kind words about Chloe. We're glad she could assist you promptly with your questions and services. Your feedback is greatly appreciated. "
Jan Morgan
December 22, 2025
"Very very helpful"
"Thank you, Jan, for your feedback! We're glad to hear you found our service very helpful. If you need anything else, feel free to reach out. "
Contease' McCoy
December 19, 2025
"Hannah is always helpful, patient and professional. I absolutely love her customer service."
"Thank you, Contease', for your kind words about Hannah. We're glad to hear that her helpfulness and professionalism have made a positive impact on your experience. Your feedback is greatly appreciated. "
Angela Madden
December 19, 2025
"Hannah was amazingly sufficient in explaining the changes on my policy, regarding the uninsured motorist coverage, with the newly implemented "UE". Super pleased with this!"
"Thank you, Angela, for your feedback! It's great to hear that Hannah was able to clearly explain the changes to your policy, especially with the new "UE" aspect. We appreciate your support."
Shaliese Thomas
December 18, 2025
"Customer Service Excellence"
"Thank you, Shaliese, for recognizing our customer service efforts. We're glad to have met your expectations. Your feedback means a lot to us."
Rachel Allen
December 18, 2025
"Hannah Hall was awesome and very helpful!"
"Thank you, Rachel, for your feedback! It's great to hear that Hannah was able to assist you effectively. We appreciate your support."
Kelsey Gray
December 18, 2025
"Excellent to deal with easy all around with great prices"
"Thank you, Kelsey, for your feedback! It's great to hear that you found our service easy to deal with and appreciated our pricing. We're here to help with any of your insurance needs. "